Thank you for purchasing our digital product at https://graphizy.com
In line with providing our customers with the best quality and client experience, we have established a considerate refund policy.
We deal in digital services, we do not offer refunds after purchase. We highly recommend our users check out our website information and download demo content that we offer at no cost. You can email us at [email protected] for more inquiry related refunds.
At Graphizy we want you to be happy. So, if you are not completely satisfied with our services, we offer a 30-day refund guarantee.
You can get the full refund within 30 days from the purchase date, if and when, you didn’t get to use the service, that is, you haven't downloaded any resource.
If that is your case, you can request the refund contacting [email protected]
You can only request the refund of the current billing period. Please note that previous subscriptions cannot be refunded.
Please bear in mind that to edit our resources you need specific graphics editor software. We recommend Adobe Illustrator for vectors and Adobe Photoshop for photos and PSD files
It is important that you send the refund request from the email address linked to your Graphizy account in order to authorize it. If possible, please include the payment ID so we can complete the process as quickly as possible.
If you don't remember the email address linked to your Premium account, please provide us with the following details in order to find your payment:
Last 4 digits of the card used for the payment
Expiry date on the card
Exact date of the payment
Paypal users: Paypal email address and/or payment reference
Purchaser is solely responsible for:
- Choices made regarding the program purchased.
- Not allowing children or other unauthorized family members or friends to access your credit cards or your account at the payment site to ensure that no one pays for a purchase without your express permission.
Graphizy currently offers 2 Premium subscriptions options:
- 1 month Premium Plan: this is the monthly subscription and it will be renewed every month, unless you cancel the automatic renewal option.
- 12 months Premium plan: this is the annual subscription, which is charged in one lump sum and it will be renewed every 12 months, unless you cancel the automatic renewal option.
As of now, we don’t have any feature of gifting or promo code.
In case of double payment, due to any reason, you will get your 100% money back. Usually, our system automatically detects such transactions and refunds them. But if due for any reason mentioned actions are not triggered, please us out at [email protected]
We keep our pricing very transparent and honest.